Information We Collect

When you visit ceniporolo or use our business idea discovery services, we collect certain information to provide you with personalised experiences and relevant business opportunities. Here's what we gather and why it matters.

Information You Provide Directly

• Contact details including your name, email address, phone number, and postal address when you sign up or enquire about our services
• Business interests and preferences you share through our discovery questionnaires and consultation forms
• Financial information relevant to business planning, such as investment capacity and revenue goals
• Communication records from emails, phone calls, and meetings with our business advisors
• Feedback and reviews you provide about our services or business recommendations

Information We Collect Automatically

Our website uses cookies and similar technologies to understand how you interact with our content. This includes pages you visit, time spent browsing different business categories, and which resources you download. We also collect technical information like your IP address, browser type, and device characteristics to ensure our platform works smoothly across different systems.

Location data helps us suggest business opportunities relevant to your area, particularly important for location-dependent ventures or local market analysis.

How We Use Your Information

We use your personal information to deliver valuable business insights and connect you with opportunities that match your interests and circumstances. Our approach focuses on providing personalised recommendations rather than generic advice.

• Analyse your business interests and financial situation to recommend suitable opportunities
• Provide ongoing market research and industry updates relevant to your chosen sectors
• Connect you with business partners, mentors, or franchise opportunities when appropriate
• Send educational content including guides, case studies, and market analysis reports
• Improve our services based on user feedback and platform usage patterns
• Comply with Australian business regulations and maintain accurate records as required by law

We never sell your personal information to third parties, and we don't share your details with business opportunity providers without your explicit consent. When we do make introductions, it's because we believe there's genuine potential for a mutually beneficial relationship.

Information Sharing and Disclosure

We share your information selectively and only when it serves your business interests or meets legal requirements. Transparency is key to building trust, so we want you to understand exactly when and why sharing occurs.

Business Introduction Services

With your permission, we may introduce you to franchise systems, business brokers, or investment partners who align with your interests. Before any introduction, we explain exactly what information will be shared and why we think the connection could be valuable.

Professional Service Providers

We work with trusted professionals including accountants, lawyers, and business consultants who may contact you about relevant services. These relationships are carefully vetted, and we only work with advisors who share our commitment to ethical business practices.

Legal and Compliance Requirements

Under Australian privacy laws, we may need to disclose information to government agencies or law enforcement in specific circumstances. This includes compliance with Australian Taxation Office requirements, AUSTRAC obligations for certain financial services, or court orders.

Your Rights and Choices

Under the Australian Privacy Principles, you have significant control over your personal information. We've designed our systems to make exercising these rights straightforward and accessible.

Access and Correction

You can request a complete copy of all personal information we hold about you, including notes from consultations and any assessments we've made about your business interests. If any information is incorrect or outdated, we'll correct it promptly at no charge.

Communication Preferences

You control how often we contact you and what types of information you receive. Our preference centre allows you to specify interest in particular industries, adjust email frequency, or opt out of phone contact while maintaining access to our online resources.

Data Portability and Deletion

If you decide to work with a different business advisor, we can provide your information in a format that makes the transition easier. You can also request complete deletion of your information, though we may need to retain some records for legal compliance purposes.

For any privacy-related requests, contact us using the details below. We typically respond within 5 business days and resolve most requests within 30 days.

Data Security and Storage

Protecting your business information is fundamental to our operations. We use enterprise-grade security measures and follow Australian Government Information Security Manual guidelines for data handling.

Your information is stored on secure servers within Australia, with encrypted backups maintained according to industry best practices. Access is limited to authorised team members who need the information to serve you effectively, and all access is logged and monitored.

Retention Periods

We retain your information for as long as you remain interested in receiving business opportunities and market updates. After you indicate you no longer want our services, we keep basic contact records for 7 years to comply with business record-keeping requirements, then securely delete all information.

Financial information and business assessment data is typically retained for 5 years, while general communication records may be kept for 3 years unless you request earlier deletion.

Cookies and Online Tracking

Our website uses cookies to personalise your experience and understand which business opportunities generate the most interest. This helps us focus our research efforts on the sectors and opportunities that matter most to our users.

Essential cookies keep you logged in and remember your preferences between visits. Analytics cookies help us understand which content is most valuable, while marketing cookies allow us to show you relevant business opportunities when you visit other websites.

You can control cookie settings through your browser, though disabling certain cookies may limit some personalisation features. Our cookie policy provides detailed information about each type of cookie we use and how to manage them.

International Data Transfers

While we primarily operate within Australia, some business opportunities may involve international connections. When this occurs, we ensure appropriate safeguards are in place to protect your information.

We may transfer information to countries with adequate privacy protections as recognised by the Australian Government, or use standard contractual clauses to ensure equivalent protection in other jurisdictions.

Before any international transfer, we'll explain why it's necessary and what protections apply. You always have the right to decline opportunities that would require international data sharing.

Changes to This Policy

We review this privacy policy annually and update it when we introduce new services or when privacy regulations change. Any significant changes will be communicated directly to active users at least 30 days before they take effect.

Minor clarifications or updates that don't affect how we handle your information will be posted on our website with an updated effective date.